Define it once. Generate perfectly personalized messages every time.
Prompt templates let you standardize the instructions and context you send to your AI agent — so it can generate high-quality, fully personalized messages at scale.
✍️ So what is a Prompt Template, exactly?
A prompt template is a predefined instruction framework that you send to your AI agent whenever you want it to generate a message.
Instead of writing the full prompt from scratch every time, you define:
the role of the AI (sales assistant, support agent, account manager…)
the tone and style to use
the objective of the message
the constraints (length, CTA, compliance rules…)
the context variables to include
You can create one version — or multiple variations depending on your use case.
⚡️ Why use Prompt Templates?
The goal is simple:
control quality, ensure consistency, and save time.
Using prompt templates means:
no more rewriting instructions for your AI agent
consistent tone and positioning across your team
structured personalization using dynamic data
better control over AI outputs
faster, scalable message generation
Instead of telling the AI what to do every time, you define the framework once — and reuse it.
🧠 Where can you use Prompt Templates?
Prompt templates can be used anywhere you generate AI-powered messages:
replying to conversations in your Inbox
outreach messages in campaigns
generating follow-ups
One template, fully reusable, always ready to generate contextualized messages.
🧩 What can a Prompt Template include?
A prompt template can structure everything your AI needs to generate a smart reply:
🎯 Objective
What should the message achieve?
(Book a meeting, answer a question, qualify a lead, solve a problem…)
🎙 Tone & Style
Professional, friendly, concise, consultative, direct, etc.
📏 Constraints
Maximum length
No emojis
Include a call-to-action
Ask one clarification question if needed
Do not invent information
🧠 Context Injection
Dynamic information passed automatically to the AI, such as:
Conversation history
Lead profile information
Company data
Campaign source
...
🚀 How it works
You select a prompt template.
Kanbox injects dynamic variables and context.
The AI agent generates a fully personalized message.
In the inbox, you can review, edit if needed, and send. In a campaign , it's automatically sent.