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What’s a message template?

Write it once, send it thousands of times. Message templates help you save time without losing personalization.

Updated over a month ago

✍️ So what is a template, exactly?

A message template is a pre-written message that you can reuse anytime — whether you're:

  • sending a message in your Inbox,

  • running an automation campaign,

  • or just speeding up day-to-day outreach.

You can write one version or add alternatives and smart variables for better targeting.


⚡️ Why use message templates?

The goal is simple: stop retyping the same thing over and over.

Using templates means:

  • no more messy copy-paste,

  • consistent outreach across your team,

  • dynamic personalization using first name, job title, or company,

  • and a serious productivity boost.


🧠 Where can you use templates in Kanbox?

Templates are available in every place you send messages:

  • directly from your Inbox,

  • inside a member’s chat,

  • in your automation sequences,

  • or even from bulk actions.

One template, 100% reusable, always accessible.


🧩 Available variables in your templates

To personalize each message automatically, you can insert dynamic variables in your templates.

Here are the available variables in Kanbox:

  • First Name

  • Last name

  • Company

  • Job title

  • Location

  • Industry

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